Service Department

Don Hillebrand started Don’s Appliances Sales & Service in 1971 with service as its lead building block. Today Don’s Appliances has proudly built a team of 25+ people in its service department. We have been rated a "Top 100 Servicer" by Sub-Zero/Wolf and our service department get "A" grades from our various manufacturers on a continual basis. We are a factory authorized servicer for over 25 brands and are the region’s leading servicer, with all of our technicians being factory trained for the appliances that we service. Originally Don’s Appliances only serviced what we sold, but now we will service nearly any appliance. Our EPA friendly service department will provide service within a 125-mile radius from our nearest store, in PA, OH, WV, and MD. All of these factors contribute to the continuing growth of Don’s Appliances Service Department.

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In-House Repair Center

Need to get your smaller appliance to us faster? Don’s Appliances has a state of the art repair center, located at our headquarters in Robinson Township, PA. With a 704 square foot service center, our service staff is fully equipped to do specialty repair on coffee systems, ice machines, vacuums and other appliances, from sealed system, to mechanical, to electronic.

Parts Department

Don’s Appliances also features a parts department, which includes access to parts for all of the brands that we carry. We will even offer assistance to the “do-it-yourselfer” on any of the parts purchased from us. We also offer shipment via UPS to any customer and if we do not have a part in stock, we will have the part shipped direct from the manufacturer to the customer’s home. Don’s Appliances is a BrandSource Service member and annually attends seminars to be up to date on the latest service updates from our manufacturers.

Delivery

Don's Appliances offers delivery within a 100-mile radius of our locations.

Installation

Don's Appliances will deliver and install everything that we sell. We also offer custom installation on replacement built-ins. All of our installers are factory trained.